Tuesday, 24 February 2015

Chapter 7 and 8: Interpersonal Communication

Chapter 7 and 8: Interpersonal Communication


What is Interpersonal Communication?


Interpersonal Communication is a two way communication between the sender and the receiver.

The conversation process of Interpersonal Communication is segregated into 5 different processes which are :

  • Opening : First step in conversation
  • Feedforward : Second step in conversation
  • Business : Third stage in communication and the message portion
  • Feedback : Fourth stage in communication and the response stage
  • Closing : The fifth and final stage of communication


There are 3 types of principles of conversation, they are :

  • Principles of Turn - Taking
  • Principles of Dialogue
  • Principles of Immediacy


Everyday Conversations :

  • Small talk
  • Excuses and Apologies
  • Complimenting
  • Advice

There are six types of relationship stages, they are :

  • Contact : First stage of relationship where people become aware of another's existence.
  • Involvement : Second stage of relationship where people have tighter bonds and engagements with one another
  • Intimacy : Third stage of relationship where people have a deep and committed relationship
  • Deterioration : Fourth stage of relationship where other communication factors such as temporal, cultural or societal context weakens the bonds with one another
  • Repair : Fifth stage of relationship where those affected in deterioration stage try to work things out
  • Dissolution : Sixth and final stage of relationship where bonds are broken or returned to a platonic. 

There are also six type of relationship theories :

  • Attraction Theory
  • Relationship Rules Theory
  • Relationship Dialectics Theory
  • Social Penetration Theory
  • Social Exchange theory
  • Equity Theory
There are also dark sides of Interpersonal communication : 
  • Cognitive Jealousy
  • Emotional Jealousy
  • Behavioral Jealousy

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