Wednesday, 11 February 2015

Chapter 6 : Non-Verbal Communication

What is Non-verbal communication?

It is a communication without words like gesture, touch and tone. Even, appearance and body smell counts too. Anything basic human senses can sense other than hearing words.



  • Body Gestures
  • Facial Expressions
  • Paralanguage
  • Touch
  • Clothing
  • Smell/Odor
Nonverbal communication consists of 6 functions : 

1. integrating nonverbal and verbal messages - used to form complement impression.
    * accent/emphasize the verbal message
    * add meaning to verbal message
    * contrast the verbal message
    * regulate and control verbal message 
    * substitute verbal message 

2. forming and managing impressions 
 i. Being liked
ii. Being believed
iii. Avoiding failure
iv. Securing help
v. Hiding faults
vi. To be followed
vii. Confirming self image and to communicate it to others

Defining relationships are also essential for an individual, there are 4 ways of how relationships are defined :

a. To employers
b. To normal friends
c. To best friends
d. To first few dates with the person you're attracted to

Influencing and Deceiving

I. Influence : Affirming statement that has been said, and also to offer support.

II. Deceive : Covering a "white" lie, normally communicated towards someone who already know you are lying to someone else.

There are 10 ways of how Non-Verbal communication can be channeled, they are :
a. Smell
b. Facial
c. Silence
d. Eye
e. Chronemics
f. Touch
g. Paralanguage
h. Body Message
i. Spatial Message
j. Artifactual communication

There are 10 channels of nonverbal communication. But we only discussed 3 in class due to the lack of time. 




1. body movements - there are 5 types of body movements.
    * emblems
    * illustrators
    * regulators
    * affect displays
    * adaptors

    body appearance - influences how you communicate and how people commucnicate with you.





2. facial communication
    - degree of pleasantness, agreement, and sympathy felt.
    - there are certain facial management techniques like : 




3. eyes communication 
    - one of the most important communication.
    - its functions are :
      * seek feedback
      * signal openness
      * change psychological distance 
      * help others maintain privacy 
      * signal lack of interest


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