Chapter 5A : Verbal communication

Hello! Today we are going to learn Verbal communication

Messages are commonly defined as an interaction among the communicators using verbal languages. Verbal communication includes using words in order to describe the message or information that you're trying to convey to the receiver. Also, messages have to be conveyed effectively in order for the receiver to understand and come to an agreement on what is being said. 

An effective communicator always follows the principles of verbal messages which are :

• Messages Meanings are in People
• Messages are Denotative and Connotative
• Meanings Depend on Context and Abstraction
• Messages Vary in Politeness
• Messages Vary in Assertiveness
• Messages can Deceive

1. Message Meanings are in People
   -People may say different words but the same meaning.
   -People may also say the same words but different meaning.
   For example :
   " I love banana" & "Banana is my life" - same meaning, different things.
   " Would you like to have a cup of tea?" & " He is not my cup of tea."- same things, different meaning.
   -This is because message don't channeled through words only, but through people too.
   - It could actually leads to miscommunication.

       2. Message/Languages are Denotative and Connotative

          Denotative : Word's objective definition, also known as the dictionary meaning.

           Connotative : The word's subjective or emotional meaning. 

      3.Meanings depend on Context/Abstraction

           - Meanings are different in different context either verbally or non-verbally.
               eg : How are you? can mean "Hello" and "Are you feeling better?"


       4.Messages Vary in Politeness

           The term "Politeness" is considered to be universal across every culture. However, as universal as it           may be, there are still differences which exists, especially when it comes to the concerning of how         

       politeness is defined, expressed and honored.

       Directness : Usually less polite when used while speaking to people

       Indirectness : Allows individuals to express desires without insulting or offending anyone, or even to ask                                for compliments in a socially acceptable manner.